Privacy Policy

Last updated: January 1, 2024

Crownstack Technologies Private Limited (“Crownstack”, “we”, or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Crownstack when you access the Crownstack website. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Information we collect

Our Service

We may collect personally identifiable information about you through our website when you register for an account, such as your email. We also collect data through our partners (customers) who use our Service (including by embedding our code on their websites) to analyze usage of their websites. When you visit such websites, your browser may send us certain information about you as described below. We may choose to send appropriate promotional emails, however we may send you service-related emails related to your account.

Cookies Information

We may send one or more cookies - a small text file containing a string of alphanumeric characters to your computer that uniquely identifies your browser and lets learn about your behavior and usage patterns when you are on our site. A cookie may also convey anonymous information about how you browse a partner website to us. A cookie does not collect personal information about you. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.

Log File Information

Log file information is automatically reported by your browser each time you access a web page on our site. When you access the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information

When you access the Service or are on our web site, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Crownstack account is collected using these clear gifs. The information is used to enable more accurate reporting, improve the effectiveness of our Service, and make Crownstack better for our users and partners. These technologies mentioned above do not collect personal information about you and only collect data in the aggregate

How We Use Your Information

We use the information that we collect to operate and maintain our Service. We use cookies, clear gifs, and log file information to: (a) monitor the effectiveness of our Service (b) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (c) diagnose or fix technology problems.

How We Share Your Information

Personally Identifiable Information

Crownstack will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control (for instance, on servers or databases co-located with hosting providers). As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

Non-personally Identifiable Information

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Crownstack’s services and those of our partners. Non-personally identifiable information may be stored indefinitely.

How We Protect Your Information

Crownstack takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Crownstack, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Crownstack will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, Crownstack does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to Crownstack. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at contact@crownstack.com.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Crownstack in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt-out of certain means of notification as described in this Privacy Policy.

Features on Our Site

If you subscribe to the blogs section on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the forum, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in the forum. We also have testimonials on our site, for which users have given permission to have their personal information posted on our site with their testimonial.

Features on Our Site

Our Site includes links to other websites whose privacy practices may differ from those of other sites. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Changes to Our Privacy Policy

If we change our privacy policies and procedures materially on what information we collect, how we use it and under what circumstances we may disclose it, we shall disclose it promptly. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at contact@crownstack.com, or send postal mail to Ofis Square Tower, A-1, Sector 3, Noida, Uttar Pradesh 201301, India.

We would love to work with you

If you are looking for a technology partner, rather than just another outsourcing agency; have a chat with one of our co-founders, Bharat or Aashish. Let's talk about how we can support your business' software requirements.